Featured Job Openings: DAM Operations Facilitator

Remote in US; preference to Michigan, Illinois, Minnesota, Texas, Colorado, Florida
Direct Hire, Full-time
Reports to: Digital Product Owner, DAM Platform
Start Date: Immediate
Industry: Financial, Insurance
Job Categories: DAM, Adobe Experience Manager Assets, AEM, Project Management, Product Management

DAM Operations Facilitator


This role works closely with the Digital Product Owner to facilitate all areas of operations in maintaining the DAM Platform, AEM Assets.


   DAM Operations:

  • Support Digital Product Owner in identification, creation, development, and maintenance of workflows, naming conventions, metadata requirements, and required field templates
  • Subject Matter Expert on all things DAM, AEM Asset Platform
  • Create and maintain DAM Information Governance or process mapping
  • Create and maintain Internal and External user training materials for DAM
  • Create and maintain user DAM security groups and entitlements in IAMSC
  • Identify, create, develop, and maintain DAM workflows


  • Create and maintain the Wiki sites for DAM, Asset Share Commons, and Adobe Stock
  • Create and maintain Information Governance for Asset Share Commons
  • Create and maintain user and administrative training materials for Asset Share Commons
  • Create and maintain documentation for naming conventions, metadata requirements, and required field templates
  • Document enterprise operational processes
  • Maintain Project Management documentation and deliverables in Rally

   Platform Development Support:

  • Support Digital Product Owner with agile platform technical development
  • Perform and document system performance, testing and oversight
  • Communicate with IT partners
  • Fulfill user tickets for DAM platform, Asset Share Commons, and Adobe Stock requests
  • Attend bi-weekly Agile Release Train (ART) Syncs
  • Bi-weekly refinement meetings and technical refinement as needed
  • Assist with product backlog for DAM
  • Prioritize upcoming features and refine features for product development backlog
  • Develop user stories and tasks
  • Maintain product roadmap

Required Qualifications:

  • Project and product development experience, preferably with Scrum/Agile methodology
  • Comfort communicating and translating system needs from Business to IT
  • Experience managing DAM system at an enterprise level or in large organization
  • Ability to act as Subject Matter Expert on all things related to DAM; attend meetings
  • Confidence to put forward new ideas, offer best practices and knowledge of DAM industry standards
  • High attention to detail and organizational skills
  • Effective communicator
  • Critical thinking and problem solving

Preferred Qualifications:

  • MLIS, MLS, MIS in applicable specialization such as Information Management, Archival Administration, or Data Management; or Digital Asset Management (DAM) certificate; or 3-5 years’ experience in Adobe Experience Manager Assets, CMS and Marketing. 

Contact:    Chris Barkoozis
Director, Content Management Services